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Upon hearing thiis news I had been so disappointed and angry While using the not enough customer service not to mention professionism I left the institution for concern I'd personally retillate in unbecoming way. At the time I returned property I termed Harley Davidson of Baltimore and asked to speak into the Support Supervisor’s Supervisor. Donnie Myers, the Services Manager’s supervisor informed me that there was very little he could do regarding the period of time it requires pieces to arrived, he went on to tell me that when the parts get there it will eventually take a mechanic thirty hrs to repair service my bicycle, and my bike may very well be maintenance quicker , but he doubted it. I'm a seasoned bicycle rider of 8 decades and this is my initially American designed bike and I can certainly say I'm absolutely unhappy, and frustrated While using the insufficient customer care render to me of the American created bike. I am able to say points might have been various if I only new prior to purchasing this bicycle, what I know now. A lot of for an American designed bike, if this is the greatest customer care HARLEY DAVIDSON can offer an American citizen right after currently being in small business For the reason that early 1900’s? Probably they should talk with Japan…. Continue to Ready, ON AUGUST
December twenty five, 2012 at 5:29 pm All I preferred to the wife was a trike for her Xmas so I could get her off the Honda rebel she rides as she already has broken her arm the moment using this type of bicycle Despite the fact that it had been just and accident she's Specific in my existence as that will be quite a present to her as being a mechanic I normally check out to be sure she is taken care of an staying that she has not experienced a honeymoon due to the fact we acquired married ahead of the 1st gulf war in 1990 as I am a vet and she may be very Specific in my lifestyle as another lady would of left there spouse for not possessing any honeymoon in many of the several years we have been jointly thanks for listening . Paul Carleton s.c.
. I expended about 5500$ further to the bike . Soon after I created the payment with my own financing , the bicycle was remaining someplace inside the dealership and no one termed me for two months . I named to check in the progress with the get the job done ,just to hear stories they were looking ahead to areas , they fired a lot of technicians.. In essence, no-one cared at this point mainly because every little thing was paid ( bicycle , elements , labor )
I think that the cylender head was damaged mainly because I used to be disregarded for months just before it absolutely was looked at. I got tired and talked to some normal supervisor and was told In any case The difficulty he would pay back half for one of several cylender heads. They Distinctive order the elements and two months later on they connect with me and tell me that I have a bent valve Which I would have to purchase these also. Now I’m here with out a clue and waiting for the valves to come back in. I experience I’m needing to buy a error designed within the assistance department that I experience might have been prevented if they checked my bicycle The 1st time I requested them over it. I asked a lot more than once in regards to the sounds that only occurred once the mods were completed and was dismissed. Now they need me to pay more than 1100 bucks immediately after two months of these giving me the run close to . I are already in excess of affected individual with them I tried managing the make any difference with them and I preserve having dismissed. Im having to pay 300 pounds a month for a thing i dont have. Please Get in touch with me about what will be completed involving this issue. I'm able to go into larger element about the phone! I shouldn’t must purchase this miscalculation. They are really the mechanics not me. So why am I supposed to spend? And also to best it off I just acquired a 2016 softail for my father two months after I took my bike for the shop in June. Is this the type of assistance we can easily expect in the future?
October 22, 2015 at 5:08 pm I just invested a massive number of funds to get a Extremely Restricted. The very following day I tried to Perform the radio. I discovered the pace control didn't function and the quantity can not be managed. Up and down, in no way regular. I returned to the supplier and he checked for the newest update. It has the latest update, and he explained to me This is certainly a difficulty Using the new boom box procedure.
I have decided on a few prices from the Harley Davidson United states Web page to easily remind you within your businesses vision.
I journey the bike on a trip for nearly 420 miles, only at reduced velocity appeared the higher temp alarm, claimed the trouble all over again, ride this weekend and in advance of 1 and also a half mile engine temperature sky rocketed, there’s no technique to use this device in this kind of issue, wrote all over again and asked for provider… and considering the fact that two weeks ago have not nevertheless been given reply whatsoever.
Over the past quite a few a long time I've spent above 200k on Harley motorcycles and extras. In July of 2017, I bought my 7th new Harley Davidson, a 2017 CVO Confined at the cost of $43,000. In August of 2017, I procured the Sena 20S blue tooth headset and all essential areas for the installation (Pn: 76000768, Pn 69201726,Pn 76000736A). I used to be explained to from the areas counter that when the module and harness were set up you experienced the choice of utilizing both the wired or wi-fi relationship. That will are already great for me since I have 2 helmets for equally myself and my spouse. Nevertheless I could obviously have completed the set up myself I never yet Possess a electronic tech to activate the product or service so I Enable the dealer install it and activate the accessory. On the primary highway trip out Using the HOG team I experience with I had been in a position to hear All people but nobody was in a position to hear me. I did have my 2nd helmet during the tour pack with the wired connection and tried to go back to that helmet for the rest of the excursion. Precisely the same challenge. I could listen to Anyone but couldn't transmit out. I returned to the dealer and so they checked every little thing Together with the digital tech to confirm all the things was adequately activated. They did locate they had not the right way activated the blue tooth. The moment effectively activated I went out and tried the wi-fi link once more. Wi-fi was Doing work. We then attempted the wired relationship but located it wouldn't operate.
Extensive story small: my HD custom paint fell off my fender. I opened my garage plus the paint was laying under my bicycle. I dropped my bike off within the vendor they mailed the fender to Harley & I had been informed It could be 2 to three weeks in advance of I had my bicycle again. Now 6 months afterwards I even now don’t have my bike back check here again and They only known as yesterday to allow me to know that they aren’t even repairing it so when I do at some point get it back it even now has no paint over the front & sides with the rear fender!
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As well lower of mileage to obtain this come about and can't find any person in company for aid. This is a disgrace that there's not even an email deal with for customer support/help.
I have owned, highway, and worked on Harley Davidson Motorcycles for many a few years. I personal from 1937 to 2013 H.D.s I’m in the marketplace for a 2014 Bike, but considering the fact that Harley Davidson stopped marketing products to unbiased shops I ended purchasing from Harley Davidson.
Orders of any amount can be returned for free by mail or in shop, for just about any cause, inside of 45 days in the delivery day. Get Entire Information